Microlearning courses eJourneys

Courses created by Ascendia, in partnership with Trend Consult, on topics specific to the Romanian business environment.

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Customer psychology

In the modules on "Understanding Customer Psychology" you will find models and tools to build your sales based on what is going on in the customer's mind and increase your chances of success.

3 modules

Why do some customers buy and others don't? What role do you play in this decision? What can you do to get more favourable decisions?
In the modules on "Understanding Customer Psychology" you will find models and tools to build your sales based on what is going on in the customer's mind and increase your chances of success.

Module 1. Needs and buying decision
Module 2. Discovering customer needs
Module 3. Presenting the solution

Customer psychology 3 modules